features

The Struggle is Real

Tired of fighting with your fundraising software? We’re here to help.

Unified Supporter Engagement

Get a 360 degree view of your constituents’ engagement with your donor, volunteer, event, and email channels.

Constituent Management

Track all donor, volunteer, event registrant, and member engagement.

Organize & Sync

Easily add constituents. Create actions, tasks, notes, pipelines, sync to Google Calendar, and more.

Membership Management

Take membership payments, keep up with current or expired members, automate dues reminders and customized email receipts.

Event Management

Manage ticket sales, event check in, live asks, silent auctions, P2P fundraising, raffles, and sponsorship sales.

Volunteer Management

Track volunteer sign ups, hours, applications, and questionnaire forms.

Donation Management

Track one-time or recurring gifts, setup specialized campaigns. Receive notifications when donations are made and generate custom reports.

Marketing Management

Track constituent behavior of targeted email campaign, opens, clicks, and actions.

Fundraising Tools

Easy to use tools that allow you to build strategies and uncover deeper insights into your constituents.

Customizable Dashboard

Configure your dashboard for your own personal optimal workflow. Generate charts, leave notes, manage tasks.

Built-In Integrations

Connect with many of your email, accounting, payment, address verification, and voice broadcasting services.

Lead Scoring

Develop your own “formula” for determining which of your donors are hot, cold, or lukewarm.

Campaign Landing Pages

Easily create mobile-friendly donation, event, volunteer, and membership landing pages.

Peer-to-Peer Fundraising

Recruit supporters to fundraise on your behalf with an event page that encourages fun competition.

Text to Give

Encourage mobile donations by texting with Beyond payment processor.

Task Actions

Create a variety of reminders like call a constituent, send an email, schedule a meeting, or send a handwritten acknowledgement.

Branded Links

Generate branded url links for donation, event, and membership landing pages.

Automatic Receipting

Customizable, branded receipts on a per-page basis automatically generated and sent once a transaction takes place.

Recurring Giving

Create landing pages that encourage recurring giving opportunities from your most supportive donors.

Strategic Development Tools

Utilize our advanced set of fundraising tools to develop a comprehensive strategic fundraising plan and measure your success.

Donor Calculator (What If)

Uncover new insights into potential new donors. Set strategic fundraising goals and measure the successes.

Forecasting & Modeling

Inform strategy and budget by determining monthly, yearly, or multi-year variations in fundraising efforts.

Strategic Plan Generator (ACT)

Create working lists for targeted asks and pipelines based on specific donor profile types. Assemble and manage customizable action plan.

Landing Pages

Mobile-friendly landing pages that create an easy and enjoyable donation, volunteer, member, or event registration experience.

Donation Pages

Eliminate donor friction with a well-optimized donation page designed to streamline donations.

Event Pages

Quickly and easily create pages that promotes your fundraising event and connects to your database.

Volunteer Pages

Create pages that encourage volunteer sign ups. Develop application forms, track volunteer hours, and allow volunteers to check in.

Membership Pages

Publish pages with membership types, amounts, and benefits. Automatically alert members about upcoming expirations.

Account Management

Receive top notch support and account management from your Totem fundraising partners.

Personalized Training

Receive individual training from a dedicated account manager based on your specific needs and set up.

Strategic Guidance

Beyond the initial set up and training, we’re also there to help you get the most out of the platform with ongoing support.

Ongoing Support

Need more support? Add more client success support hours without having to bump up to a higher tier.

data migration

Data Migration & Training

Data migration and training are included with every subscription tier because we want to start you off with clean data and a database you know how to use.

Reports & Analytics

Advanced reporting and analytics that allow you to develop a comprehensive fundraising strategy.

Donation Reporting

Pull reports that show donation amounts, dates, average gift size, month likely to donate, total lifetime giving and more.

Volunteer Reporting

Report on volunteer sign ups, applications, hours, responses to applications, background checks expiring, and more.

Email Reporting

In addition to overall email campaign reporting, show individual supporter email open rate, speed of email opens, and more.

Member Reporting

Track membership payments, amounts, frequency, dates, last payment, among many other options.

Custom Reporting

Cross-correlate reporting between donors, events, memberships, volunteers, and more with greater ease.

Security & Backups

Enjoy the peace of mind in knowing that your data is backed up and protected with high security.

Permissions

Provide users with different levels of login access to the platform and limit the potential for data loss.

Automated Backups

Automated backups ensures that your data is never lost and is always available to be restored.

Web Security

All traffic to servers is SSL-encrypted, and stored on SOC 2 Type 2 compliant cloud-based servers with restricted physical access. Payment processing is PCI SAQ-EP compliant to the fullest extent of the law.

Installation & Maintenance

No installation of Totem software necessary as Totem is hosted on secure servers in the cloud.

Payment Processing

Totem offers payment processing with Beyond, Braintree, Karma Payments, and Altor/50.  We don’t take any revenue on top of the payment processor, so nonprofits get the lowest rates in the market plus access to nonprofit giveback programs.

To learn which payment processors we offer, download a pdf of the payment processing options.

Payment Processing Options »

Customizations and Add Ons

Totem offers a number of à la carte add on options that will give you just the customized tools and features for your specific fundraising needs. To learn about these options and see our pricing, visit the Add Ons section of our Pricing page.

See Add Ons »

Like a Sneak Peek Online Demo? Check it Out on Your Own.

See how we’ve transformed the traditional nonprofit Donor Management Platform.

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